Feature Suggestions

<URGENT> New nomenclature needed for donation in preferred lingo: Payment <URGENT>

Hi, Im a brazilian streamer and many other brazilians streamers have had many problems with the nomenclatures TIP and DONATION. In Brazil our legislation does not allow donations from one person to another, because of this I was banned from PayPal and many other brazilians are having their PayPal accounts frozen until they can explain their methods to PayPal. We need a new nomenclature that configures to purchase of entertainment business like PAYMENT. So when a person goes to "donation" page, everything will appear like PAYMENT or PURCHASE. Some channels will sell their coins, other will give space for advertising messages and etc. But we really need it, because everyone is having LOT of problems because of these two words: TIP and DONATION.

  • EsquadraoMAV
  • Nov 16 2017
  • Shipped
  • Nov 22, 2017

    Admin response

    We have made a few changes that should be sufficient.

    1. We have made the tab at the top of the page use your username to avoid the word "Donation" or "Tip" from being used.

    2. We have added the option to change the lingo to "Custom" which will let you input whatever you would like to call it. Example: Calling it "Payment"

    All words on the tip page will use the custom word you enter.

    This word can be changed by going to: https://streamlabs.com/dashboard#/donationsettings

    and selecting "preferred lingo" and setting it to custom.

  • murtiii10 commented
    21 Nov, 2017 12:29am

    If you're account was frozen by paypal, can you please email me and include your twitch username and paypal email address - [email protected].

  • Sarkmor commented
    20 Nov, 2017 10:04pm

    Admin, we need new lingos on streamlabs, forget about the donation trough paypal...

  • Ranmza commented
    20 Nov, 2017 09:31pm

    You guys got it wrong Streamlabs.

    It's a front-end change of word, not a back-end. We'r simply asking to change the word Donation, that is translatated do portugues as Doação, to another one like Pagamento or Contribuição.

  • JamacanBacn commented
    20 Nov, 2017 09:12pm

    This is decided by PayPal. Not Streamlabs.

  • NayaraSylvestre commented
    20 Nov, 2017 06:58pm

    Please Streamlabs, We need this ASAP!

  • EversonMITO commented
    20 Nov, 2017 03:40pm

    Please Streamlabs, We need this ASAP!

  • EsquadraoMAV commented
    20 Nov, 2017 03:26pm

    @murtiii10 like @Majowww said and I in this topic, PayPal is freezing all the accounts because of these two words, TIP and DONATION. We really need this! Everyday another streamer get his account blocked and need to call PayPal and explain to they why his account don't deserve this treatment. PayPal is demanding that we remove our "donation button", or we gona be banned. I already been banned from PayPal because of this, I refused to remove my donation button because is my main source of income. We need that Streamlabs put this new nomenclature ASAP. Some streamers are already moving to other services like Streamlabs that provide this kind of approach.

  • BunkerNerd commented
    20 Nov, 2017 03:22pm

    Please Streamlabs, We need this ASAP

  • AzioJunior commented
    20 Nov, 2017 02:27pm

    Please Streamlabs, We need this ASAP!

  • Leandroaraujobjg commented
    20 Nov, 2017 02:01pm

     Please Streamlabs, We need this ASAP! 

  • Suledil commented
    20 Nov, 2017 02:01pm

    Please Streamlabs, We need this ASAP!

  • YonkJr commented
    20 Nov, 2017 01:47pm

    Please Streamlabs, We need this ASAP!

  • salaef commented
    20 Nov, 2017 01:31pm

    Please Streamlabs, We need this ASAP!

  • Majowww commented
    19 Nov, 2017 11:47pm

    Hey murtiii10! Sadly it's not enough to change to "tip". The main page name still says "Donate / Streamlabs", and paypal won't stop freezing our accounts unless it clearly says "purchase" or "payment". A ability to customize further (including the top name in attachment) would be essential.

  • murtiii10 commented
    19 Nov, 2017 11:38pm

    We're reviewing this.


    However - we already give this ability under Donation Settings: Change nomenclature to 'tip'. Is there some thing further you'd like?

  • MrFrediani commented
    19 Nov, 2017 12:19am

    Please Streamlabs, We need this ASAP!

  • matsupernatural commented
    18 Nov, 2017 11:43pm

    Please Streamlabs, We need this ASAP!

  • MahrioJr commented
    18 Nov, 2017 08:29pm

    I love the power that Streamlabs give to our stream and way everyone at my community use it. But without that change asked here, i am considering to change to another service to save problems with my Paypal account. We want to keep using Streamlabs, add that option, please.

  • Striker_PR commented
    18 Nov, 2017 02:54pm

    Please Streamlabs, We need this ASAP!

  • cesaodaterra commented
    18 Nov, 2017 11:29am

    Please Streamlabs, We need this ASAP! 

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