Feature Suggestions

Reset/edit hours viewed

After uploading my currency and hours to the extension the hours have all screwed up. It says I've watched my stream for 3,723 hours when I've only streamed for just under 600. Other viewers have sky rocketed from 99 hours watched to around 500 hours. This completely has ruined the rankings I have in the chat bot.

We need an ability to be able edit this. 

  • CarlAltDel
  • Jan 23 2018
  • haxandsnax commented
    February 28, 2018 22:06

    Please allow this. Rather frustrating to have the hours imported incorrectly and can't even modify the hours to fix it. 

  • Ocgineer commented
    March 30, 2018 00:59

    This is needed, especially if you want to create a top list of hours and you yourself as streamer is being listed as you have the most watched hours (obviously) and you currently cannot remove the hours.

    In addition to this the ability to completely remove users from the loyalty database to clean up, especially for the users for the old Ankhbot that added users to the database by giving points even if the user did not exist, and after uploading the points to the loyalty system they are stuck in the system.

  • ForeGoneGaming commented
    March 30, 2018 02:05

    It would be nice to be able to reset it...

    The rankings on my own stream are broken and what's a !top15(hours) command worth if it shows me as my best viewer?

  • CreeCyan commented
    March 30, 2018 10:01

    Yes! Same here! The most idiotic thing is now having yourself as the top ranked viewer in hours. 

  • Ocgineer commented
    April 19, 2018 10:07

    Also, I have just figured out that once you have linked the chatbot with the loyalty currency system, !transfer command does not transfer hours anymore! Those that consider hours the most important thing, as points are just a baseless fleeting thing, cannot transfer points and hours to someone that had a name change, all due to the limitation of the SL loyalty API.

  • WUKILLAYT commented
    June 26, 2018 10:28

    Same here I need to be able to edit/reset hours as well to adjust it regarding bad import to be fair regarding the stream ranks

  • TanisB commented
    August 28, 2018 20:47

    Can you please make it possible?

  • Virtualeigh commented
    September 3, 2018 18:10


  • JorPorCor commented
    September 4, 2018 04:42

    PLEASE FIX THIS ISSUE. Trying to adjust peoples hours watched because I switched chatbot programs and I cannot do this. Very frustrating.

  • HolmesInFive commented
    September 4, 2018 08:42

    Would absolutely love this feature to be added.  Thought I'd messed up the import so I reset currency after two separate imports and got currency right finally.  However resets don't include the hours, so now everyone has triple the view time.  Really want to fix this so I can use the Streamlabs currency feature!

  • haxandsnax commented
    September 7, 2018 18:04

    The only thing I can think to do is keep sending support tickets to get this rolling. It's been over 8 months (4 months ago this was marked as "Planned" as well, though I think it's since been unmarked). As a developer I find it hard to believe this is a difficult request to implement.

  • TanisB commented
    September 10, 2018 16:25

    Okay so we have to remind them every week about this? I asked them via Twitter and they told me they think about if the votes in this post get up. So if you know people, please let them vote too. Fingers crossed they will make it possibel someday soon.

  • KaduWoufs commented
    November 4, 2018 03:15

    Still waiting for this...

    When someone changes it's nickname on Twitch, the hours reset. Not cool.